frequently asked questions

answers to the most common questions and general information

Careers

I just submitted my application, what can I expect?

We aim to respond to everyone within 3-4 weeks. At that time, we’ll let you know if we’d like to speak with you, need more information, or if your application isn’t a fit for what we’re looking for at the time.

If I’m turned down, will you provide me with feedback so that I can improve?

We know that constructive criticism is really important for your career path, but because of the sheer volume of applications, it’s likely that you won’t receive personalized feedback.

I expected a more personalized experience — is there a human on the other side?

While our small team loves personal communication, we want to get you the most pertinent information as swiftly as possible. This doesn’t always allow for us to reply individually, but your experience is important to us.

Can I apply even though I don’t live in the U.S.?

For the most part we only consider applicants who are already legally able to work in the country that the job is based in. Visa sponsorship is very rare and is only for specialized positions.

What is the interview process like at Highbrid?

Just like working here, the interview process is both rigorous and fun! Depending on the position, it may involve taking a test, making a video, or joining us for an event. Once the interview process has begun, we make it a priority for candidates to meet with multiple individuals on the current team. It’s important to us that you and the team have every opportunity to ask the questions needed to make sure the position is right for you.

I have all of the qualifications listed, but I wasn’t offered an interview. Why?

We wish that we could speak with every candidate, but the number of highly qualified applicants for a role is often too high to allow for it. We personally review about 15,000 applications each month!

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investment and pricing

How can the oldest stars in the Universe be older than the Universe?

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onboarding

What is new user onboarding?

User onboarding helps new users become accustomed to a product or service. Our onboarding team assist customers with creating and managing accounts, teaching them how to use relevant features, and explaining additional upgrades and actions that will help them achieve their goals faster.

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Ready to Install

Available now on the official HubSpot Marketplace